Hi friends,
Since our last email, Governor Gavin Newsom has ordered Californians to “shelter in place” as a means of preventing the spread of COVID-19 in our communities. The California Optometric Association has deemed optometry and routine eye visits as non-essential. Therefore, we made the difficult decision to close our doors in compliance with the Governor's orders. We believe that this ordinance is the best chance our state has at flattening the curve and getting back to normal. However, we wanted to reach out and let you know that we will do our best to still be there for you. • Contacts Reach out to us if you need to place contact lens orders and we may get them drop shipped to your home. Johnson & Johnson is offering free shipping for our patients, from March 20 until June 30, 2020. • Glasses Additionally, if you find yourself needing a new pair of glasses before the shelter is lifted, please don’t hesitate to contact us and schedule an appointment. • Cleansing Product: Since COVID-19 can spread through your eyes, nose, and mouth, we are looking to bring in some new exciting products to help your face stay clean throughout the day. Stay tuned to our website and social media pages to keep up to date on this and other new releases! • Expiring Insurance Benefits: If you have any insurance benefits or FSA (Flexible Savings Accounts) expiring this month, don't hesitate to reach out to us so we can set up an appointment so your benefits don't go to waste. As you can imagine, small businesses all over the world are hurting as a direct result of the current situation. Small businesses are essential to our communities as $0.67 of every dollar spent stays within the community. During these difficult times, consider supporting our local small businesses if you can. • Order takeout from your favorite local restaurants • Leave a review for local businesses • Purchase a gift card to use when they are able to open • Pay with plastic when possible • Shop small online • Consider small before the big guys Thank you for being so understanding with the hard decisions we have had to make this last week. We so grateful to serve our community and appreciate your continued support as we navigate through this together. Be safe and stay healthy, Esther, Mary, and Michael
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First and foremost, as a family-owned small business, we thank you for your continued loyalty and support, of not only our business but all local businesses. We are proud to serve our community and be your optical professionals of choice.
During these complex times, we have been diligently monitoring updates surrounding COVID-19 and wanted to share extra precautions we are taking as well as some tips from the American Academy of Ophthalmology (AAO). As a licensed eyecare provider in our community, we have always held ourselves to strict hygiene and cleanliness standards. In light of the increased impact of COVID-19, we have increased the frequency of daily cleaning routines. Additionally we are taking extra measures to disinfect all adjustment tools after use, every frame after being tried on, and all surfaces after each patient visit. Since we’re a family run business typically open 6 days a week, we feel it is of utmost importance during this time to stay healthy so we may continue serving our community. With this in mind, we are taking the remaining Sunday’s off in the month of March. If you would like to visit us outside of business hours, please reach out to us so we can better serve you. It is known that COVID-19 can spread through the eyes and the following are some guidelines from the AAO:
Since COVID-19 can spread through the eyes, washing your eyewear daily to disinfect them is also a good idea. Mild dish soap and water are great to get the job done; avoid using Windex, hot water, or alcohol on your eyewear. With our community in mind, we would also like to remind everyone to look out for each other and be kind. If we are to get through this as a community and end up stronger, everyone needs to actively work on staying healthy. Please consider only taking what you need when shopping for perishable foods and not contributing to food waste. Lastly, our goal has always been to deliver a seamless experience for picking out new eyewear. If there is something we can do to accommodate your visit and make your experience more comfortable, please feel free to let us know ahead of your visit. We will continue to seek out the best frame styles and fit you in the best lenses, so you may continue to see the world clearly. Thank you for your continued support of our small business and others in our community. Warmly, Esther, Mary, and Michael |
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